Help

What is the Three Word Wardrobe?
The Three Word Wardrobe is a project created by Skip to explore and celebrate the relationship between clothing and emotion. We love your clothes, and that’s why we want to help you look after them. We want you to feel great every time you wear them, and share the way they make you feel with friends and followers.       

How do I create a moodboard?
Go to your image details and click the ‘Add to moodboard’ option. You can add your image to an existing moodboard or create a new one.

How do I share an image or moodboard?
Choose the social network where you would like to share your image or moodboard by selecting the relevant icon; for example, select the Twitter icon on the right hand side to share your image here.

How do I reposition images on my moodboard?
Click ‘Edit’ and drag images to reorder them. You can also change the size so they take up more space on your moodboard.  

How do I reset my password?
You can reset your password in Account Settings. Or click ‘Forgot your password’ and we’ll send you details of how to create a new one.

Who can see my mood?
Once you have submitted an image and it has been approved, it can be viewed by all Skip.com users.

How long will it take for my images to be approved?
Images will be approved within 24 hours during office hours.

How many images can I upload?
There are no limits to the number of images you can upload. You can add as many as you like.

Why was my image rejected?
We value the creativity and composition of the images you upload. Like you, we want them to be of the highest quality. Images may not be approved due to blurriness, or they may contain elements that other users might find offensive. We encourage you to embrace the spirit of Three Word Wardrobe and ensure your moods appear to their best advantage. Follow the steps in the upload photo section here.

Can I share my images on Facebook?
Yes, share images with your friends by clicking the Facebook icon on the right hand side of your image.

I want to change my colour, mood or fabric. Can I do this on an existing image?
Yes, ‘Edit’ your image by clicking this button. You can also change your tags, name and location. Please remember that any changes made to existing images will need to be reapproved.

What can I do in My Profile?
There are lots of things to do in your profile: check images you have uploaded, view your moodboards and see notifications from people who love your images. You can also edit your personal information in Account Settings.

How do I change my profile picture?
You can change your profile picture in your profile page. Select ‘Edit profile’ and swap the image for one you prefer.

How do I delete an image I have uploaded?
You can delete images on the ‘Image details’ page. Click ‘Edit’ and then ‘Delete’ your image.

How do I delete my profile?
We’re sorry you want to leave. You can delete your profile by selecting this option in your Profile Settings. We value your feedback, so if you have any comments, please contact us. Please remember that any images or moodboards you have created will be deleted along with your profile

Can I receive emails when someone loves or shares my mood?
Yes, when you are logged in to your profile, you will receive real-time notifications whenever someone loves or shares your image or moodboard.

If you would like to receive emails telling you about recent activity or shares, you can select this option here<link to email Notification Options>.

Where can I find out more about Skip?
Find out more about us here.

How can I prevent colour fade on my clothes?
Why not try

How can I prevent static on my clothes?
Why not try

Is Skip sensitive on delicate fabrics?
We take special care of the clothes you love. Why not try